By using this website ( you indicate that you accept these terms of use and that you agree to abide by them.

The materials contained on website are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or relying on the information on this site to the fullest extent permitted by English law, we exclude all liability for loss or damages, directly or indirectly, arising from the use of website.

Access to is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable, for any reason, if our site is unavailable at any time or for any period.

Ordering from

All information regarding orders will be confirmed by email to the address specified when creating your account on or when ordering through the guest account.

Every effort has been made by us to ensure that the product information displayed on is accurate and valid. We do not accept any responsibility or liability where information provided to us from our suppliers is inaccurate or invalid.

Special offers and prices are valid throughout the specified period as displayed on These special offers and validity periods are subject to change without notice.


Products are delivered to the address specified when ordering and only to areas and geographic zones that we specify on

We shall not be held responsible for deliveries that are lost due to erroneous delivery address information entered by you at the time of ordering.

All orders leave our premises in perfect saleable condition. If a delivery is damaged in transit it is the responsibility of you to ensure you have notified the delivery agent of such damage to the parcel or its contents and refuse delivery if damage is detrimental to the contents. Upon receipt of the damaged parcel, we will send out a new identical order to you at no additional charge.

We will not accept exchanges for items that are damaged during transit unless you have notified us at the time of delivery or within three business days of receipt of the delivered items.

We shall not be held responsible for delayed delivery times due to the delivery agent, bad or extreme weather conditions, strikes or acts of monsters and other mythical creatures.

Where a delivery is delayed or lost, every effort will be made by us to locate the package through the carrier or delivery agent. In situations where the package is lost, we will deliver an identical parcel to you free of charge.

If you receive an incorrect delivery that does not conform to your order, you must notify us immediately or within 3 business days. Any claim beyond this time period will not be accepted and we will not be responsible for correcting any errors in the delivered items.

Right to Withdrawal

In accordance with the Distance Selling Regulations 2000, you, the customer has the right to a period of 7 business days from the time of receipt to cancel the contract and return the ordered products. Orders returned on this basis will be at your own expense.

Items returned under the right to withdrawal must be complete and unused. We will not be responsible for refunds for items that are not fit for resale. We will only refund you for orders that have not been opened or used or damaged in some way. Refunds will be issued on the basis of full refund minus original shipping costs. We are not responsible for refunding delivery costs incurred by you for returning the items.

Intellectual Property Rights

We are the owner of all intellectual property rights on and the material and information published on it unless otherwise stated. The works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print or download any pages from site for your personal reference and you may draw the attention of others within your organisation to material posted on the website.

You must not modify the paper or digital copies of any materials downloaded or printed, and you must not use any illustrations, photographs, video or audio or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on for commercial purposes without obtaining permission from us to do so.

Our site changes regularly

We aim to update regularly, and may change the content at any time. If the need arises, we may suspend access to our site or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Mailing List

If you have placed an order with us on the Dyers Remorse website, Etsy, or Ebay, either as a guest or a registered user, you are giving us permission to send out occasional promotional emails. We will try to keep these to a minimum. However, if you wish to unsubscribe, you are welcome to unsubscribe by following the instructions in the email or using the mailing list sign up on the left hand side of the website. To use this, type in the email address you used to place your order and hit unsubscribe. The removal of your information from the mailing list is instant.

Our liability

The material displayed on is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data;

loss of goodwill;

wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visit to website

We process information about you in accordance with our privacy policy. By using, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse by knowingly introducing viruses, trojans, worms, logic bombs or other such material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to, the server on which it is stored or any server, computer or database connected to You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attach, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or any other proprietary material due to your use of or to your downloading of any material posted on it, or any web site linked to it.

Links from our site

Where contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page periodically to take notice of any changes. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on